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Network Pipeline Inc.

 

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NPI Professional Services Design, Deployment and Technical Support

whatsUp Gold Professional Services

We offer affordable Professional Services Plans plans for all size organizations - Small, Medium and Large.

Network Pipeline Inc. Services

Through the last decade, NPI Instructors and Network Engineers have gained expertise, as well as, valuable experience while working closely with Ipswitch's Whatsup Gold Management Suite, giving us the unique ability to deliver high quality professional services, including but not limited to:

  1. Design your WhatsUp Gold Deployment Strategy using our proven copyrighted Project Management Plan
  2. Assist, Perform and/or Manage your WhatsUp Gold Deployment at very competitive rates
  3. Provide ongoing Technical Support for not only the initial implementation but also for Upgrades and Plug-ins
  4. Provide a NOC Monitoring Plan for an annual fee

NPI can work with your IT Staff to get the monitoring in place by using NPI as the resource when the IT staff does not have the time or personnel available due to lack of expertise, other projects that require their attention or simply getting NPI's perspective on Network Monitoring.

Benefits to Your Organization

Comprehensive Deployment Process with Detailed and Consistent Device Health Checks

Within a matter of days not months, one of our NPI Network Engineers, can have your organization monitoring hundreds of devices, not only for a Ping Response, but a comprehensive Device Health Check, including, but not limited to:

  1. CPU Utilization
  2. Memory Utilization
  3. Disk Space Utilization
  4. Ping Availability Utilization
  5. Various NT Services
  6. Many SNMP and WMI Metrics to guage degradation
  7. Process Monitoring

Meaningful, Timely and Detailed Alerts and Notifications

All your Devices can be consistently monitored and have appropriate Alerting and Notifications schemes vs. Email Notification Storms that waste time and deliver "false" positives.

Daily Operation, Reporting and Analysis

Day to day management of WhatsUp Gold's Management Suite can be daunting for the uninformed. NPI will guide you in the daily activities that are needed

This includes:

  1. Providing for secure access to WhatsUp Gold monitoring activity and collected data by the appropriate authorized personnel
  2. Change management of Target Devices, Roles and Monitors
  3. Scheduled Discoveries and how to take advantage of your monitoring plan
  4. a comprehensive review of the Reporting Tools included in the product
  5. Prepare your organization for Disaster Recovery scenarios

Don't forget that Network Pipeline has over 15 man years of Certified WhatsUp Gold Training experience and the most training experience available today! Not even Ipswitch can come close, as we are the original training Instructors that Ipswitch has used to date.

Upgrades and Adding Plug-Ins

Our Professional Services include guiding or performing WhatsUp Gold Management Suite Upgrades, so you can keep up with the latest releases by confidently utilizing NPI to perform the Upgarde for you. We will work with your Network Engineers and DBAs to make this happen in the least painful manner and work with Ipswitch Technical Support on your behalf to make sure it is completed correctly.

This also applies to all the new functionality offered by Ipswitch in the form of Plug-Ins, such as, WhatsVirtual,WhatsConfigured, Flow Monitor, etc. Again we can guide through the planning, configuration of Network Devices and perform all of these activities in a timely fashion, minimizing the expense to your organization.

All of these services listed above can be provided via Remote Desktop or Onsite at your offices.